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    Legal Information

    ​The Direct Services Agreement which governs the use of MemberDirect services includes the use of Interac e-Transfer Services.  Disclaimers, Terms and Conditions and other agreements for financial services at RevCU.

     

    Warranties and Limitations of Liability

    Information and documents provided on this website are provided “as is” without any warranty. Revelstoke Credit Union uses reasonable efforts to furnish accurate and up-to-date information on this website; it does not, however, warrant its accuracy, adequacy, timeliness, or completeness. Rates, fees, terms, conditions, and other information is subject to change at any time without notice to users and the posted rates and fees on the site may not immediately reflect such changes.

    Your use of this website is at your own risk. In no event will Revelstoke Credit Union, its suppliers, and the other parties involved in creating and delivering this website’s contents be liable for any damages, losses or expenses of any kind arising from or in connection with this Website or its use or any person’s inability to use the site, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, loss of data or otherwise, even if Revelstoke Credit Union, or its representatives, are advised of the possibility of such damages, losses or expenses.

    No endorsement of any third-party products, services or information is made or implied by any information, material or content referenced or included on, or linked from or to this website.

     

    Statement of Commitment: Code of Conduct - 2021

    Statement of Commitment: Code of Conduct for the Credit and Debit Card Industry in Canada

    Revelstoke Credit Union is stating our re-commitment to the Code of Conduct for the Credit and Debit Card Industry in Canada.  The Code was designed to protect credit union members’ interests related to the issuance and acceptance of payment cards, and to the operation of payment card networks. 

    Code of Conduct for the Credit and Debit Card Industry in Canada

     

    Copyright and Trademarks®  ACCULINK , MEMBERDIRECT, MEMBERDIRECT & Design are registered trade-marks owned by Credit Union Central of Canada, used under license.®
    
    MEMBER CARD and MEMBER CARD & Design are registered certification marks owned by Credit Union Central of Canada, used under license.
     


    Revelstoke Credit Union's Market Code of Conduct


    Our primary motivation is providing quality products and services to our Members. We are committed to ensuring that our Members are completely satisfied with the level of services they receive by adopting this Market Code of Conduct. Read the Code of Conduct.  The full technical version is available by contacting RCU if required.

    Our day to day operations reflect our commitment to this code and we provide our Members the opportunity to express their concerns about our daily operations with a formalized complaint handling process.  Learn more about our Complaint Handling Process.


    ​​Questions, Compliments or Concerns?

    Please reach out to us and we'll happily answer any questions, deal with your concerns, or pass along compliments to our staff.

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