Careers

Revelstoke Credit Union is excited to announce we are looking for an energetic, motivated individual to work on our front line as a Member Service Representative. This role is an entry-level position in a highly visible Member service-oriented organization. This job will be attractive to people looking for a career or interested in Finance. The skills and desire to provide excellent service are essential.

The Part-time Casual role is for coverage of sick days/holidays and any ongoing projects. We would love to offer this position to someone who values Revelstoke as a community and looking for a flexible schedule. Shift lengths may vary.

Key Areas of Accountability:

• Respond to member requests, delivering fast and efficient service, assisting with transactions such as deposits, withdrawals, cheque cashing/ordering, bill payments, money orders and transfers, and foreign currency exchanges.
• Resolve problems at the first point of contact where possible and refer more complex situations to senior employees.
• Adhere to compliance routines in carrying out transactions.

Qualifications:

• Secondary School Diploma
• 0 – 1 year experience or equivalent combination of education and experience
• Demonstrated commitment to applying relevant and applicable policies, procedures in the day-to-day performance of the functions of this position
• Member service orientation, driven to help members meet needs or resolve problems
• Team player, driven to ensure that the whole RCU team is successful in meeting member needs
• Strong organizational, time management, and communication skills
• Demonstrated commitment to personal and professional development
• Industry experience in financial services, retail, hospitality, etc. is an asset
• Must be available to work all shifts including Tue-Friday 8:30 - 5:15, and Saturday 8:45 am-1:15 pm. (Part-time Casual will vary)

We welcome applications from interested individuals looking to make a difference in a dynamic, supportive, and team-oriented environment. We thank all candidates for their interest; however, only those selected for an interview will be contacted.

A little bit about us:

• We take pride in our community involvement
• We have an energetic social committee who love to plan parties
• We take health & wellness very seriously
• We are accommodating to work/life balance
• We foster an environment based on education

Benefits (*Part-time Causal benefits):

• Dental care
• Employee assistance program*
• Extended health care*
• Life insurance
• Paid time off*
• RRSP match
• Vision care*

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (required)

Work Location: In person